Load Planner

Department – Operations                                                                      

Reports to – Operations Manager

Purpose of Position

To safely plan, organize, schedule and insure the timely delivery of the company’s freight in a defined geographic territory through successful interaction with customer service and drivers.

Qualifications

At least 1 to 2 years of related experience with a full truckload transportation provider.

• Prefer 2+ years of successful driver dispatch experience or 4 years of progressively responsible work experience.
• Prefer related experience in a fast-growing entrepreneurial company.
• Track record of learning new computer systems and producing data that was successful in the improvement of company performance and profitability.

Key  Competencies

• Adaptability – Maintaining effectiveness when experiencing major changes in work tasks and adjusting effectively to work within new structures, processes or requirements.
• Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage your work and ongoing activities within it.
• Planning and Organizing – Establishing courses of action to ensure that work is completed efficiently.
• Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Communication – Ability to clearly communicate in terms that are clearly understandable by internal and external customers.
• Comprehension – Demonstrated ability to quickly comprehend new computer systems, dispatch systems and regional geography.
• Sense of Urgency – Action-oriented, with a sense of urgency and responsiveness in solving problems and meeting the business needs.
• Computer Proficiency – Proficiency in the use of personal computers, including basic Microsoft Office applications.

Principal Accountabilities

• Schedule the day-to-day movement of freight through interaction with drivers and customer service.
• Analyze and determine which loads maximize profitability while providing driver associates an opportunity to meet mileage/load goals in a safe work environment.
• Provides accurate and detailed information regarding directions, load information, pick-up/delivery times and other special load related information.
• Meet service and delivery goals in order to produce raving fan customers.
• Manage driver home time and serve as liaison between driver and his/her family.
• Responsible for the general welfare of a driver while he/she is over the road.
• Accurately inputs load and driver related information into the company’s logistics/planning system.
• Accountable for enhancing driver satisfaction and retention through a professional dispatch partnership.
• Perform other duties as assigned by this positions supervisor.

Level of Education

High School Diploma or General Education Degree (GED)